Effective Date: May 7, 2026
These Terms of Service (“Terms”) govern your access to and use of aureserene.com and any purchases, content, features, products, or services offered by Aure Serene (“Aure Serene,” “we,” “our,” or “us”).
By accessing or using the site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the site.
1. Use of the Site
You agree to use the site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not misuse the site, attempt unauthorized access, introduce malicious code, interfere with the store’s operation, scrape or copy content for commercial use, or use the site for fraudulent or unlawful activity.
2. Eligibility
You represent that you are at least the age of majority in your state or jurisdiction, or that you are using the site with the involvement and consent of a parent or legal guardian.
3. Products, Availability, and Product Information
Aure Serene offers boutique fashion and related products. Product descriptions, pricing, colors, sizes, availability, and other information may change at any time without notice. We try to display products, colors, textures, and details as accurately as possible, but actual appearance may vary depending on photography, lighting, device settings, and screen calibration.
Because fit, drape, and appearance can vary by person and body type, product photos and descriptions are provided as guides and are not guarantees of identical appearance on every customer.
We reserve the right to limit quantities, discontinue items, substitute packaging, or refuse or cancel orders when necessary, including in cases involving inventory errors, suspected fraud, pricing mistakes, or other business or legal concerns.
4. Pricing, Payment, and Promotions
All prices are shown in the currency displayed on the site unless otherwise stated. Prices, promotions, discounts, and availability are subject to change without notice. Applicable taxes, shipping charges, duties, or similar fees may be added at checkout depending on your location and order details.
Payments are processed through third-party payment providers. By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the relevant charges for your order.
Promotional codes and special offers may be subject to additional conditions, may be limited in time or quantity, and may be modified or discontinued at any time unless prohibited by law.
5. Orders and Acceptance
Your order is an offer to purchase. We may accept, reject, limit, or cancel an order at our discretion, including after an order has been submitted, if we identify issues relating to stock, payment, suspected fraud, shipping restrictions, duplicate activity, or inaccurate listing information.
If we cancel an order after payment has been captured, we will issue a refund of the amount we determine is owed through the original payment method or another appropriate method.
6. Shipping and Delivery
Shipping and delivery timelines provided on the site or at checkout are estimates only and are not guaranteed unless expressly stated otherwise. Delays can occur because of carrier issues, weather, customs processing, high order volume, pre-order timing, or other factors outside our control.
You are responsible for providing complete and accurate shipping information. We are not responsible for delays, failed delivery, or additional costs caused by inaccurate or incomplete address information supplied by the customer.
Risk of loss for products passes to you upon delivery to the shipping address you provide, subject to applicable law. If a package appears lost, delayed, damaged, or misdelivered, contact us promptly so we can assist with the claim or review process.
7. Returns, Exchanges, and Refunds
Any return, exchange, refund, or store-credit eligibility is governed by the policy shown on the site, product page, or checkout flow at the time of purchase, together with any rights you may have under applicable law.
If a separate return policy is not yet posted, and if an item arrives damaged, defective, or materially different from what you ordered, contact [email protected] promptly and, where possible, within 7 days of delivery, with your order number and clear photos so we can review the issue.
8. Accounts and Customer Information
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide current, complete, and accurate information and to update it if it changes.
9. Intellectual Property
All content on the site, including text, graphics, branding, logos, product images, website design, styling, and other materials, is owned by or licensed to Aure Serene and is protected by intellectual property and other applicable laws. You may not copy, reproduce, republish, distribute, modify, exploit, or create derivative works from site content without our prior written permission, except as permitted by law.
10. Reviews, Submissions, and Feedback
If you submit reviews, comments, suggestions, photos, ideas, or other content to us, you grant Aure Serene a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that content for business purposes, subject to applicable law. You must not submit unlawful, misleading, infringing, defamatory, or harmful content.
11. Third-Party Services
The site may include links to or integrations with third-party services, including payment providers, shipping services, analytics tools, social media platforms, embedded content, or other software. We are not responsible for third-party services, content, policies, or actions.
12. Disclaimer
The site and all products and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee that the site will be uninterrupted, error-free, secure, or free of viruses, or that product descriptions and other content will always be complete, current, or error-free.
13. Limitation of Liability
To the fullest extent permitted by law, Aure Serene and its owners, affiliates, service providers, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising out of or related to your use of the site or purchase of products.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the site, any order, or these Terms will not exceed the amount you paid to Aure Serene for the specific product or order giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless Aure Serene and its affiliates, service providers, and representatives from and against claims, liabilities, damages, losses, and expenses arising out of or related to your misuse of the site, your violation of these Terms, or your violation of any law or third-party right.
15. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles, except to the extent otherwise required by applicable consumer-protection law.
16. Severability and Waiver
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Our failure to enforce any provision of these Terms will not constitute a waiver of that provision.
17. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the site after the updated Terms become effective constitutes your acceptance of the revised Terms.
18. Contact Us
If you have questions about these Terms, contact us at [email protected].